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about mauli products

Are all Mauli Products 100% Natural And Organic?

Mauli's artisan collection is natural and where possible organic.  It is made in the smallest of batches to better preserve the integrity of the rare and refined ingredients. The mild and minimal preservatives used are synthetic Soil Association approved. The trace Guar Hydroxypropyltrimonium Chloride and Panthenol (conditioning ingredients) in the Shampoo and Conditioner are partially synthetic, the Alcohol in the Pillow Spray is 99.99% natural and our Grow Strong Hair Oil contains less 0.5% of a very mild preservative and this is to protect against bacterial issues. You will find the use by on the jars.

Do Mauli Products have expiry dates?

Yes, given we avoid preservatives and synthetics that artificially prolong the life of a product, our products do have 'sell and use by dates'. you will find these on your packaging but we recommend a 'use by' of six months on most products.

Where can I obtain a full list of product ingredients?

A full list of our ingredients is featured on the individual product page

Is the fragrance used in your products from essential oils or RCOs? How do you ensure these are safe and non toxic?

Our fragrance is made using only the finest essential oils and is are certified as approved within the safety reports (CPSR) permitted guidelines.

How can I best store Mauli products?

We suggest you keep your products in a cool, dry place away from direct sunlight.

What is the grade of plastic packaging used? 

Our bottles are PET so they are either recyclable or recycled.  Our boxes are made from recycled paper or waste cotton. 

Is Mauli vegan friendly?

Mauli is vegan friendly but our silk scarves are not vegan.

How can I get personalised advice on what to purchase?

We are here to help, so if you have any queries on how you can personally benefit from our range, please do email us with your questions and we will be happy to help. Please email

I have a nut allergy, but your products contain almond oil.  Will it they be safe for me to use?

In the process of formulating our blends, we remove the protein from the almond oil; making it fine for those with a nut allergy, but please make an informed choice and if your allergy is severe, do check with your practitioner first.

about my order

How do I order?

Click on shop, choose the items you want and click buy now and once finished, proceed to checkout. If you need any support, please do email us on and we will endeavour to respond within 2 hours during working hours.

What payment options do you offer?

As well as most credit and debit cards, we also accept payment via PayPal.

What are your shipping rates?

Shipping rates can be found underDelivery & Returns.

Do you accept international orders?

Yes we do. Shipping rates and information on customs charges and duties can be found underDelivery & Returns

Can my order be gift-wrapped?

Yes, you can request further gift wrapping but all Mauli products are beautifully packaged as that is our gift to you.

How do I know my order has gone through online?

We send you an email confirmation of your order with a unique order number. If you do not receive this shortly after placing your order, do email us at and we will look into it for you.

What happens if my order has not arrived?

You will receive a confirmation of dispatch as soon as your product is ready to go and based on this do allow sufficient time for the delivery option you have chosen. After these dates have passed please do email us, quoting your order number and we will follow up. We will deliver the goods to the address for delivery that you specified when you placed your order. Please be accurate when you give us your address details, as we will not be liable if the address that you have given and that we will deliver to is incorrect.

What is your exchange and returns policy?

We offer refunds and exchanges on faulty products. Please see Delivery & Returns for further details.

I have a comment to share. Who do I contact?

Thank you so much for taking the time to comment. We welcome feedback, so please do email us on and we will be pleased to hear from you.

retail/spa & corporate hospitality stockists

I am interested in stocking Mauli. Who do I contact?

Thank you for your interest in stocking or distributing Mauli. Please email and we can guide you further.

get in touch

Have questions about your order, or a general enquiry?